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Terms and Conditions

By submitting an order to Tori’s Wardrobe you are agreeing to a contract between yourself and Tori’s Wardrobe.

The Contract Between Us
a. Once Tori’s Wardrobe receives payment in full for the goods purchased your order will then be processed and therefore our contract formed.
Once we have received payment you will receive a confirmation email to your registered email address. This email will confirm your shipping address and order details.

b. As a result of any inaccuracies we find regarding the goods on our website we are fully entitled to withdraw from any contract between the buyer and Toris Wardrobe.

In these terms and conditions:
Toris Wardrobe is a subsidiary company of The White Bicycle trading from the same premises. Only goods purchased in store may be returned in store.
Online purchases have to be returned via post with a authorisation number clearly visible, available when you email us return details. Returns which do not have this code will not be accepted.
'working day' means every day of a calendar year apart from weekends and statutory and public holidays;


Description and Price of goods

Every effort has been made to ensure that picture, description and price of the goods ordered on our website are accurate. The price shown on our website is inclusive of UK Vat but exclusive of delivery charges.

Availability Of Goods You Order
We will always try to only have in stock items shown on our website, however in the case that we have insufficient goods to fulfil your order we will notify you via email as soon as it comes to our attention.
Any monies debited by Toris Wardrobe for these goods will be credited back onto your card. We will keep you fully informed of this process.
We will not offer compensation if goods are out of stock once order has been placed.


Delivery of Goods to You

a. Toris wardrobe will deliver to the address on your registration form ( registered card address ) unless otherwise stated. We may have to make deliveries in instalments, however if this is the case we will let you know via email.

b. Delivery will be made as soon as possible after your order is accepted and in any event within 7 days of despatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.

c. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and Toris Wardrobe will not be liable for their loss or destruction.


This is as follows:-

a. We will endeavour to deliver only goods of perfect quality but if what Toris Wardrobe deliver to you are not what was ordered, or are defective, we at Toris Wardrobe will have NO liability unless you inform us in writing within 7 days of delivery.

b. If you do not receive goods ordered by you within 14 days of the date on which they were despatched to you, Toris Wardrobe can take no liability unless you inform us in writing of the non-delivery of these goods. Failure to do so waivers us of any items not delivered.

c. If you notify a problem to us under the above conditions, Toris Wardrobe will
a) try to make good any non-delivery with the same item, b) replace or repair any damaged goods where they have been damaged in transit, or c) to refund to you the amount paid by you for the goods in question in whatever way Toris Wardrobe chooses.

d. Toris Wardrobe will not be liable to offer compensation for any goods under the above conditions.
e. There is nothing in any of the above conditions which would limit any of your consumer rights under local law.

Here at Tori's Wardrobe we shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Copyright notice
All design, text, graphics and the selection or arrangement thereof are the copyright of Tori's Wardrobe or of other copyright owners as mentioned on Tori's Wardrobe website. Any use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of Tori's Wardrobe is strictly prohibited.

Trade marks
All other trade-marks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by Tori's Wardrobe in respect of the use of any such trade-marks, product names, titles or logos and such use may constitute an infringement of the holder's rights.
Data Protection
Here at Toris Wardrobe we take the security and privacy of all our customers very seriously and therefore we will ensure we take all necessary precautions to ensure your personal data is protected. We will store only personal data for marketing purposes .


If for any reason any part of these conditions is unenforceable the remaining conditions will be unaffected.



Toris Wardrobe operate a complaints handling procedure which is used to try to resolve disputes when they first arise. Although , we hope you never have any reason to complain or have a dispute about any of your goods or services provided by Toris Wardrobe, if you do then please contact us at the address below.

Customer Service
Tori’s Wardrobe
50 Bloomfield Avenue

Governing Law
The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.

Entire Agreement
All of the following terms and conditions, including website prices, delivery terms and prices and all Toris Wardrobe contact details form our agreement.
There will be no variation on these terms.